Frequently Asked Questions
Everything you need to know about shopping with FINESSE.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that final sale items and intimate apparel are not eligible for return.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, FINESSE ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You have a 60-minute window after placement to request a cancellation or address change via our support team.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options including Klarna and Afterpay.